# Situational Judgement Test Questions with Answers 12 situational judgement questions of the kind Indian placement tests set, each with the correct option and a step-by-step solution. _Source: Astra (https://useastra.in). Updated 2026-09-05._ ### 1. You are stuck in traffic. You will be 20 minutes late for an important client meeting. What is the best action to take? A. Call the client immediately, apologize, and give a realistic new ETA B. Keep driving and explain when you arrive C. Text a colleague to cover for you D. Say nothing and hope to make up the time **Answer:** A **Solution:** The best action is to **call the client immediately**. Apologize. Give them a realistic new estimated time of arrival. This is professional. It respects their time. ### 2. You notice a new team member is quiet. They seem lost on their first major task. They have not asked for help. What is the best course of action? A. Wait for them to ask for help B. Proactively and privately offer to help C. Report to the manager that they are struggling D. Ignore it -- it is not your responsibility **Answer:** B **Solution:** Proactively and privately offer your help. Ask if they have any questions. Ask if they would like you to walk through the process. This is supportive and helps team integration. ### 3. You find a INR 10 bill on the floor of the empty office kitchen. What should you do? A. Keep it B. Leave it where it is C. Turn it in to reception or post in the team chat D. Split it with a coworker **Answer:** C **Solution:** The best action is to **turn it in** to the office receptionist. You could also post a message in the team chat. Taking it is unprofessional. ### 4. Your manager gives you a new task. It is right before you are about to leave for the day. It is not urgent. What do you do? A. Ask clarifying questions about the urgency and timeline B. Refuse and leave for the day C. Silently stay late to finish it D. Ignore it until tomorrow without asking **Answer:** A **Solution:** The best action is to **ask clarifying questions**. For example 'I can look at this. Is this something you need tonight or can it wait until tomorrow morning?'. This shows willingness and manages time. ### 5. A customer asks you a question. You do not know the answer. What is the best response? A. Guess an answer B. Be honest and offer to find out right away C. Make up a plausible answer D. Tell them to look it up themselves **Answer:** B **Solution:** The best response is to be honest. Say 'That's a great question. I don't know the exact answer. Let me go find out for you right now.' ### 6. You made a small mistake on a report. No one has noticed it yet. What is the best course of action? A. Fix it silently so no one knows B. Ignore it since no one noticed C. Proactively correct it and inform the relevant people D. Wait to see if anyone notices **Answer:** C **Solution:** The best action is to **proactively correct the mistake**. Inform your manager or the relevant stakeholders. Explain the error and the correction. This builds trust. ### 7. You are in a team meeting. Everyone agrees on a course of action except you. You have a valid concern. What should you do? A. Speak up respectfully and share your concern B. Stay silent to avoid conflict C. Agree publicly, then complain later D. Email everyone your objection after the meeting **Answer:** A **Solution:** You should **speak up respectfully**. Say 'I see everyone is in agreement but I have one concern I'd like to share'. It is important to contribute your perspective politely. ### 8. You finish all your assigned tasks for the day. You still have an hour left. What is the most professional thing to do? A. Leave early B. Browse the internet C. Ask your manager if you can help with anything else D. Pretend to look busy **Answer:** C **Solution:** The most professional action is to **ask your manager if there is anything else you can help with**. If they are busy you could review your work or help a colleague. ### 9. A coworker in another department sends you an email. They ask for information that is not your team's responsibility. What is the most helpful response? A. Reply 'that is not my job' B. Ignore the email C. Politely redirect them to the correct team D. Do the other team's work yourself **Answer:** C **Solution:** The most helpful response is to **politely redirect them**. Do not just say 'not my job'. Instead reply 'That request is handled by the X Team. I am CC'ing [Contact Person] who can help you.' ### 10. You are in a team meeting. Your manager praises an idea you had. But they give credit for the idea to your colleague. What do you do? A. Correct your manager publicly in the meeting B. After the meeting, clarify it privately with your manager C. Say nothing, ever D. Confront the colleague angrily **Answer:** B **Solution:** The best action is to **wait until after the meeting**. Speak to your manager privately. Say 'I was glad you liked the idea. I just wanted to clarify that it was one I had been working on'. This is professional and non-confrontational. ### 11. You have two urgent deadlines from two different managers. Both say their task is top priority. You cannot finish both on time. What do you do? A. Pick one yourself without telling them B. Try to do both and miss both C. Communicate the conflict to both managers and ask them to prioritize D. Do the easier task first **Answer:** C **Solution:** The best action is to **communicate with both managers**. Explain the conflict clearly. Show them your work list. Ask *them* to help you prioritize. Do not just pick one and ignore the other. ### 12. A colleague on your team is consistently missing deadlines. This forces you and others to work late to cover for them. What is the best first step? A. Talk to the colleague privately about the impact B. Report them to the manager immediately C. Complain to other teammates D. Keep covering for them silently **Answer:** A **Solution:** The best first step is to **talk to the colleague privately**. Ask if everything is okay. Explain the *impact* of the missed deadlines on the team without being accusatory. For example 'I am concerned because we had to stay late...'. Offer help before escalating. Full section: https://useastra.in/aptitude-questions/topic/situational-judgement