Refund Policy

Last updated: 1 October 2026

No Refunds, With One Exception

Astra is a one-time purchase SaaS platform. All payments are final and non-refundable, except under the 60-Day Job Guarantee below.

Once a purchase is completed, users immediately receive access to Astra’s platform, features, resources, tools, job updates, learning materials, templates, and other digital content.

By purchasing Astra, you acknowledge and agree to this refund policy.

60-Day Job Guarantee

If you do not get a job or internship within 60 days of your purchase date, you can request a full (100%) refund of the amount you paid. This applies only to the 6 Months and Lifetime plans. The 1 Month plan is not covered.

This is the only situation in which Astra issues a refund. It does not extend to any other reason, including the ones listed under “Refund Requests That Will Not Be Accepted” below.

To request a refund under the guarantee:

  • Wait until the 60 days from your purchase date have passed.
  • Email billing@useastra.in from the email address on your Astra account, with your payment details.
  • Confirm that you did not receive a job or internship offer in that period. We may ask for reasonable details to verify the request.
  • Once approved, the full amount is refunded to your original payment method and your premium access ends.

About Astra

Astra is a digital SaaS platform built for students, developers, and job seekers.

Astra operates on a one-time purchase model, which means you pay once and receive access to the platform and included resources available at the time of purchase.

Since Astra is a digital platform with instant access delivery, refunds are not possible after purchase, other than under the 60-Day Job Guarantee.

Why Other Refunds Are Not Provided

  • Access to Astra is provided immediately after successful payment.
  • Users can instantly access premium resources, features, and content.
  • Digital products and SaaS platforms cannot be returned after access is granted.
  • The complete value of the product is delivered immediately upon purchase.
  • This policy helps prevent misuse, abuse, content copying, and unauthorized sharing.

Please Read Before Purchasing

Before making a payment, please ensure that:

  • You have carefully reviewed Astra’s features and offerings.
  • You understand what is included inside the platform.
  • You are satisfied with the value and functionality provided.
  • You understand that Astra does not give refunds, except under the 60-Day Job Guarantee.

If you have any questions regarding Astra, contact us before making payment.

Refund Requests That Will Not Be Accepted

Outside the 60-Day Job Guarantee, refunds will not be provided for situations including:

  • Changing your mind after purchase.
  • Purchasing accidentally.
  • Not using the platform after buying access.
  • Lack of understanding of the platform before purchasing.
  • Expecting features or services not mentioned on the website.
  • Finding another alternative product later.
  • Not reading the product description or policy before purchase.

Chargebacks & Payment Disputes

Users who initiate false chargebacks or payment disputes after receiving access to Astra may have their access permanently removed.

We reserve the right to provide payment providers with:

  • Proof of purchase
  • Login activity and access records
  • Usage history of the platform
  • Acceptance of this refund policy

Technical Support

Outside the 60-Day Job Guarantee, refunds are not available, but we are committed to helping our users.

If you experience payment issues, access problems, bugs, or other technical difficulties, our support team will work to resolve the issue as quickly as possible.

Agreement to This Policy

By purchasing Astra, you confirm that you have read, understood, and agreed to this Refund Policy before completing your payment.