Warranty and Repair Co-Op Spring 2027

Position Overview We are seeking a driven, proactive, and detail-oriented Warranty & Repair Co-Op to join our Service Operations team. In this hands-on role, you will bridge the gap between enterprise systems and hands-on shop floor execution. You will support continuous improvement projects across SAP system modeling, technical training frameworks, digital quality systems (SOCOS), and lean 5S shop floor layout re-engineering. This position offers extensive exposure to engineering principles, ERP system workflows, operational excellence, and Quality Systems compliance. Key Responsibilities & Potential Projects 1. SAP Operations & Quoting Optimization Time Reclassification: Audit and update labor activity types to ensure accurate cost allocation and booking integrity. Planned vs. Actual Alignment: Conduct time studies and historical variance analyses across four critical repair stages— Inspection , Repair , Testing , and Final Inspection —calibrating SAP master routings to real-world performance. Quoting Procedure Development: Build upon and improve the current repair quotation process; develop improved and streamlined quotation tools and practices. 2. Technical Training & Skills Architecture Skills Categorization: Inventory technician competencies, mapping hands-on capabilities against specific material groups and diagnostic equipment. Competency Matrix Expansion: Develop modular training plans and expand the operational skill matrix by integrating online training modules, Fit for Service curricula, and in-house workshops. Standardized Inspection Documentation: Translate tacit diagnostic knowledge into clear, structured, and visually guided inspection reference guides. 3. File Architecture & Warranty Governance Shared File Folder Restructuring: Review and restructure the legacy network file repository to make file searches and saving more intuitive and efficient. Document Lifecycle Management: Identify, log, and safely archive obsolete documents, spreadsheets, and s