Product Operations Intern

About Flagright Flagright is an AI operating system for financial crime compliance used globally by Fortune 500 companies, large banks, fintechs, and fast growing startups. Flagright enables real-time risk detection, automated investigations, and intelligent decisioning, helping compliance teams operate at their full potential in the fight against financial crime. We operate as a lean, high-performance team with high individual ownership and direct access to leadership. Role Overview Our Product team is at the core of Flagright's innovation, building solutions that power real-time financial crime prevention. They turn complex customer needs into scalable, high-impact solutions that drive our mission forward. We are hiring a Product Operations Intern based in London who will work alongside customer-facing and product teams to gather insights, support customer interactions, document processes, and help translate real-world feedback into product improvements. This is a high-ownership role for someone early in their career. You will be expected to take initiative, stay on top of multiple tasks, and contribute meaningfully — not just observe. People Who Thrive at Flagright Have been knocked down before and gotten back up Are resourceful — figure it out with whatever tools exist Have strong opinions, defend them, and drop them when proven wrong Would rather own targets than a task list Run toward ambiguity, not away from it Want to work with no-BS people People Who Struggle Here Confuse ambitious goals with unreasonable ones Want 9-to-6 and a predictable week Need priorities to hold still for a quarter Take blunt feedback or lost deals personally Say — or think — “that’s not my job” Key Responsibilities Support customer implementations and onboardings alongside CSMs across environment setup, configuration, and go-live validation Build internal tooling to improve CS and product operations — automate repetitive workflows, create tracking systems, and eliminate manual overhe