SAP Project Manager

Roles & Responsibilities : Minimum of 10+ years of formal education. 8–10 years of experience in SAP Project Management, covering implementation, migration, and application support (AMS) engagements. Strong verbal and written communication skills in English; knowledge of Hindi will be an added advantage. Proven experience in SAP support projects, with the ability to work under pressure, meet tight deadlines, and deliver high-quality customer service. Ability to work independently, take ownership of assignments, and ensure timely completion in line with standard practices and organizational guidelines. Mandatory / Preferred Skills: Core Competencies & General Skills   Hands-on project management experience in SAP S/4HANA, with specialization in at least one SAP module. Strong hands-on understanding of SAP S/4HANA architecture and support landscape, including system operations, performance monitoring, and issue resolution Strong stakeholder management skills, with the ability to engage effectively with business users and senior leadership. Experience in managing incident, problem, and change management processes in line with ITIL standards, ensuring strict SLA and KPI adherence. Proficiency in handling end-to-end AMS support activities, including root cause analysis, defect resolution, and continuous improvement initiatives. Ability to estimate Project/CR technical effort, timelines, and dependencies for change requests and enhancements Demonstrated ability to lead teams, track progress, and provide structured and periodic updates to customers. Capability to understand business challenges and translate them into SAP solutions, ensuring timely issue resolution. Experience in conducting requirement-gathering workshops for change requests and managing their implementation lifecycle. Flexibility to provide extended support during critical situations, including weekends for high-priority issues, system restarts, or patch upgrades. Proactive mindset to identify opportu