Lead - Business Analyst

Roles & Responsibilities: ● Take ownership of field revenue streams, plan for their success, support them with KPI reporting, performance management and guide them to hit organization goals ● Drive solutions by liasoning with revenue operations teams, enablement teams & solutioning teams to improve customer experience & drive revenue growth. ● Provide the management team with actionable insights consistently by processing data & analysing them after removing outliers & inconsistencies. ● Operate autonomously within the team, driving informed decisions with accountability; contributing effectively to the team's overall goals ● Create, maintain, and present documentation, including: SOPs, rules of engagement, and process workflows to ensure adherence to internal policies ● Proactively define and execute projects spanning systems, data management, and business process automation to improve operational efficiency, reduce errors, and minimize wasted cycles ● Manage global stakeholder communication across multiple lines of business/time zones by establishing clear communication channels. ● Encourage stakeholders to think big in developing or redesigning processes and systems that can create transformational business impact ● 6+ years of relevant work experience ●Must have familiarity with database technologies and tools (SQL/R/PYTHON etc.), data transformation and processing ● Must be willing to operate in a US shift to support in-field reps in their designated time zone. ● MBA from a top-tier college or a Bachelor’s degree from a top-tier university with relevant work experience ● Strong data background with skills to effectively collect, analyze, interpret, and leverage data to drive decision-making ● Track record of developing and managing complex data projects with multiple stakeholders successfully ● Ability to work on data and make key choices based on the business context ● Work experience in the Software and SaaS industries is a plus ● Passion for technology and f