Manager, Business Operations & Strategy

Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more. About the Role: Solutions Operations is the engine behind how Motive's Solutions organization (Sales Engineering, Trial Success, Business Value Services (BVS), Implementation, Installation, and Proposals) measures its performance, runs its systems, and improves how it works. We're hiring the manager who will lead that engine. You will own two connected workflows. Insights Analytics is how Solutions understands itself: validated metrics, reliable datasets, and analysis that leaders and individual contributors use to run their teams. Tooling Systems is how Solutions works: Salesforce and the connected systems, the automation that removes manual effort, and the AI tools that are starting to change how the organization operates. This is a people leadership role, not a solo analyst or systems admin seat. You will build and develop a team, set its priorities and operating rhythm, allocate its capacity, and resolve complex problems through it. Success looks like Solutions leaders making faster, better-supported decisions and Solutions teams spending less time on manual work. What You’ll Do: Monitor performance trends, investigate anomalies, run the deep dives leaders ask for, and turn findings i