Business Operations Manager

About Us OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P. Morgan, Goldman Sachs, FalconX, Paypal, Affirm, Polygon, Kraken, Nium others. We’re backed by Accel, Lightspeed, NfX and other top-tier investors. Role Overview We are seeking a detail-oriented and efficient Business Operations Manager to join our dynamic team. This role will work cross-functionally across various operational domains, including trade operations, finance, legal, stakeholder management, business operations, and revenue operations. The Operations Manager will be responsible for kickstarting and managing key operational areas, facilitating smooth handover of responsibilities to specialized hires as the company grows, and continuing to serve as the cross-functional link, ensuring seamless operations across departments. Key Responsibilities: Partnership Operations Support the management of relationships with liquidity and banking partners. Assist in partner onboarding and retention initiatives, targeting 3 banking partners per currency in active regions by Q4 2025. Contribute to the development of partner performance metrics and scoring. Revenue Operations Monitor and analyze client wallet share and transaction volumes. Assist in implementing strategies to improve CAC and LTV. Support upsell/cross-sell initiatives to increase ARPU. Finance Accounting Support Support the finance team with daily, weekly, and monthly operational processes Assist in streamlining financial workflows and identifying automation opportunities Contribute to the development of real-time financial reporting dashboards Support cash flow management initiatives by providing operational insi