SITAVerified
Senior Specialist/Engineer Service Operations - Team Lead
- Location
- Gurugram, Haryana, India
- Level
- Senior
- Experience
- Not specified · 5+ years
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About the company & role
Minimum 5 years in IT, Service Management, or Operations; ITIL Foundation certification or equivalent; experience leading service desk shifts, incident coordination, and operational reporting; knowledge of ServiceNow, AI, automation, and CMDB.