Manager - Business Finance

Mandate 3 – Employees will work full-time from their base location i.e. Bangalore.   Business Finance Partner for Customer experience charter: Business Partnering: • Act as a liaison between business stakeholders across Customer experience (Cx) charter and partner teams (tech, analytics) providing financial guidance Co-own Business targets • Maintain relationship with business stakeholders, and identify and resolve key business issues impacting finance operations ability to provide customer experience • Build processes, define procedure and policies with strong focus on controllership and compliance.   Financial Planning & Analysis: • Develop financial models and analyses to support cost optimization and profitability improvements. • Drive profitability analysis and support in business performance reviews. • Supervise processes to ensure long term plans/Forecast activities are completed accurately and in timely manner. • Identify and develop cost saving opportunities across the charter by eliminating inefficiencies in the process • Work with cross functional teams to tie end to end financial planning.   Role & Responsibilities:   Key responsibilities include Long term strategic Planning, preparing & managing the quarterly & annual operating plan, Budgeting and forecasting, MIS and Financial reporting, setting up process & control, Operational & Financial metrics analysis etc. The successful candidate will be strategic, analytical, and have demonstrated the ability to effectively manage the finances of a high-growth business. Cost savings: Work closely with the operation managers to drive down inefficient costs and optimize for steady state costing. Also setting up necessary processes & control for achieving sustainable optimal cost   Facilitate financial review meetings with business groups and work with business managers to ensure effective finance and cost management - Recommendations based on data analysis and follow through with b