Senior Account manager

Role - Senior Strategic Account Manager - Dine Out Way of Working - Office / Field: Employees are expected to work from the office on all days out of their respective base locations. Role Summary - The role holder is expected to onboard and build relationships with 70-80 partner accounts in the given territory to grow the Dine-out business and service offerings and generate 40-60 lacs Gross Merchandise Value (GMV) per month. The exact number of partners and revenue targets will be based on the India 1 and India 2 markets and specific geographies assigned Responsibilities - Account & Partner Relationship Management: ● Onboard new accounts by explaining the requirements to the partners and co-ordinating with internal stakeholders ● Meet the existing partners periodically and ensure Rest Display Page (RDP) content is correct and image coverage is high ● Make persuasive presentations on the benefits and goodness of Dine Out plans & promotions for month on month growth and ensure partners invest consistently. ● Execute growth forward activities such as offer alignments, marketing operations alignments etc. to ensure go live on events and activities as planned. ● Resolve issues such as 'diner denied payout' and ensure seamless transactions for customers and partners at the restaurants ● Prepare the growth plans for each of the accounts being managed and gather competitor action Insights. Data Interpretation & Business Performance Management: ● Filter relevant data from the Restaurant facing dashboard and explain the key performance metrics to the partner ● Seek necessary support or actions from the partner to ensure the right RDP view to enable conversions and grow the business. ● Stay updated on the partner's investment in competition. ● Ensure partner investments are equal or higher than competition with respect to discounts, commission and advertisements by highlighting relevant inferences from dashboard. Interaction with Stakeholders: ● Interact with partner support (