Account Consultant , Financial Deduction Vendor Consultant Program

Business Impact Manage and optimize the FD VCP program vendor portfolio, focusing on key performance metrics such as ISR, PPV, Chargebacks etc. Implement preventive measures and action plans to drive vendor performance while enhancing overall vendor experience. Streamline interactions between vendors and internal teams to improve efficiency and support quality. Dive Deep, Data Analysis & Reporting Conduct comprehensive financial data analysis to identify deduction patterns and root causes through thorough auditing and utilization of internal systems. Prepare and distribute detailed reports to all levels of stakeholders, ensuring effective communication of findings and insights. Stakeholder Communication Cultivate strategic relationships with internal and external stakeholders to gain a deep understanding of vendor financial deduction metrics and activities. Lead Kaizen sessions, manage cross-functional communications, and handle escalations while providing regular updates to vendors and senior management. Represent the team in project reviews and operational meetings, delivering data-driven presentations and supporting internal teams in financial metric performance. Operations & Process Excellence Independently execute and optimize financial deductions processes while identifying and implementing tactical solutions for operational challenges. Drive continuous improvement initiatives, develop comprehensive Standard Operating Procedures (SOPs), and actively participate in Correction of Error (COE) processes. Support quality audits and spearhead efficiency impro BASIC QUALIFICATIONS - Bachelor's degree - 2 years of experience in Account Management - Strong stakeholder communication and relationship management skills - Proficiency in data analysis and business metrics PREFERRED QUALIFICATIONS - MBA or Master's degree in Business or related field - Experience in e-Commerce or retail/vendor management - Ability to manage cross-functional stakeholders

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.