Account Manager I, EU - ESM-A

> Manage a portfolio of UK Sellers to drive performance and revenue growth > Analyze seller data to provide actionable recommendations for business expansion > Drive SOP improvements and process optimization initiatives > Identify and solve seller frictions programmatically > Drive automations initiatives to improve productivity > Guide sellers through Amazon's programs and features to maximize their potential > Document seller interactions and maintain accurate records of account activities > Collaborate with cross-functional teams to resolve seller inquiries and escalations > Support sellers in implementing best practices for operational excellence > Identify growth opportunities within the seller portfolio through data-driven outreach > Contribute to team goals by sharing insights and supporting process improvements BASIC QUALIFICATIONS - 2+ years of sales or account management experience - 2+ years of digital advertising and client facing roles experience - Experience with Excel - Experience analyzing data and best practices to assess performance drivers PREFERRED QUALIFICATIONS - Experience analyzing key open issues and resolution metrics for each of the managed accounts - Experience in relationship management within technology, start-ups, or SaaS Platforms

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.