Account Mgmt Associate- Italian, ISG-ESMA

- Manage a portfolio of Italian Sellers to drive performance and revenue growth - Analyze seller data to provide actionable recommendations for business expansion - Guide sellers through Amazon's programs and features to maximize their potential - Document seller interactions and maintain accurate records of account activities - Collaborate with cross-functional teams to resolve seller inquiries and escalations - Support sellers in implementing best practices for operational excellence - Identify growth opportunities within the seller portfolio through data-driven outreach - Contribute to team goals by sharing insights and supporting process improvements BASIC QUALIFICATIONS - Bachelor's degree or above - 1+ years of sales or account management experience - Knowledge of Microsoft Office products and applications (especially Excel) at an advanced level - Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels - B2/C1/C2 Italian language certification PREFERRED QUALIFICATIONS - Native or near-native fluency in Italian (C1/C2 level)

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.