Administrator, BXT

• Demonstrate Bias for action by timely completing the assigned benefits processes with 100% accuracy. • Demonstrate Customer obsession by addressing employee queries received via email or tickets with SLA and provide accurate resolution to employee issue. • Demonstrate Ownership by highlighting any potential risk issues and challenges that may cause impact to our employees. • Demonstrate Ownership by reviewing process documentation and making updates on a regular basis. • Provide required support to SME/Team lead for Dive deep into data and benefits stats reporting. • Liaise with internal (support teams like Payroll, Employee resource center, Exits, Onboarding team etc.) and external stake holders (Insurance vendors) for resolving employee queries and complete administrative processes. BASIC QUALIFICATIONS - 6+ months of human resources experience - 6+ months of customer service experience - 6+ months of Microsoft Office products and applications experience - High school or equivalent - Experience in confidential environments PREFERRED QUALIFICATIONS - 1+ years of human resources experience - 1+ years of customer service experience - 1+ years of Microsoft Office products and applications experience

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.