Content Developer, Risk Content Management

Do you love creating and editing helpful process documents and strategic, customer-facing communications? Are you passionate about developing clear, concise, and straightforward content for internal and external audiences? Do you have a proven track record of delivery high-quality content in a fast-paced environment? If you enjoy driving improvements in content readability, discoverability, and usability, then we'd love to talk to you about joining Amazon's Customer Trust Content Management (CTCM) team as a Content Developer. BASIC QUALIFICATIONS - Experience in editing, copy-editing, and proofreading - Experience in overseeing and managing projects and deadlines - Experience using content management systems and content tools - Experience managing content projects of varying complexity, conducting content review and overseeing localization - Speak, write, and read fluently in English - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization. - Ability to troubleshoot and report issues via the appropriate channels. - Good judgment and effective communication PREFERRED QUALIFICATIONS - Bachelor's degree in English, Communications, Linguistics, or a related field - 2+ years of technical writer, editor, or content strategist experience - Strong attention to detail and organizational skills - Experience with HTML, XML, or DITA. - Experience with, or exposure to, Customer Trust Operations or business processes for Amazon customers.

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.