DPWI Program Manager II, DPWI

- Build knowledge and understanding of the WFM tools and solutions provided to stakeholders - Lead engagements with matrix partners on initiatives and create detailed work plans using accurate and aligned requirements. - Create project artifacts such as project scope, communication matrix, risk register, escalation matrix, charter document, and detailed project plan - Ensure that new projects are incorporated into planning cycles (OP1, OP2, etc.) including business documents - Collaborate with Business Intelligence and Data Engineering as needed to develop sustainable reporting mechanisms for project success measures - Create a mechanism to gather feedback during the project lifecycle - Regularly communicate project stat BASIC QUALIFICATIONS - Bachelor's degree - 3+ years of program or project management experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams - Workforce Management experience (Forecasting, Scheduling, Real Time Management) required - Ability to perform many concurrent assignments and determine the need for changing priorities - Commitment to custom PREFERRED QUALIFICATIONS - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules - Experience in requirement gathering and ability to write clear and detailed requirement document - Exceptional organizational skills and influencing and leadership

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.