FinOps Specialist - AR, Retail & Debit Balance collection

• Hands on and in-depth knowledge of AR process • Monitor and collect accounts receivable for assigned portfolio by contacting customers via telephone & email, both inbound and outbound • Work with cash application team to apply payments timely & accurately • Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollected amounts are accounted for, and miscellaneous differences are cleared • Provide accurate forecasting of collection promises • Work with Customer Service & Billing teams to resolve customer disputes, support correction of root causes and enable timely collections • Identify slow-paying customers, timely escalation of collection challenges to management BASIC QUALIFICATIONS - 1+ years of finance experience - 2+ years of Accounts Receivable or Account Payable experience - 2+ years of applying key financial performance indicators (KPIs) to analyses experience - Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills - Experience using data to influence business decisions - Experience in corporate finance including budgeting/planning, forecasting and reporting - Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner - Experience presenting creative concepts effectively to senior executives - Knowledge of Excel skills to be able to refine data and p PREFERRED QUALIFICATIONS - 2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience - Experience in TM1, Data Warehouse and SQL - Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment - Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience with end-to-end project management - Can work proactiv

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.