Investigation Representative, ROW IB

An Investigation Representative provides timely resolution to the issue in hand by researching, querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive seller experience without compromising on time. The candidate should have the basic understanding of inbounding and should be able to communicate clearly in english in the written and verbal form. BASIC QUALIFICATIONS - Knowledge of Microsoft Office including Outlook, Word, and Excel - Bachelor's degree, or 1+ years of work experience - Excellent communication skills (written and verbal) in English language. Ability to communicate correctly and understand the issues. - Ability to concentrate – follow up on issues without distraction to resolution. Work successfully in a team environment as well as independently. - Familiarity with Windows, Microsoft Outlook, Microsoft Word, internet browser and Excellent typing skills. Demonstrates an ability to successfully navigate websites. PREFERRED QUALIFICATIONS - #Good Deep diving skills. - #Quick Learner of complex process.

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.