IT Support Engineer I

Managing local technical projects. Maintaining or creating policies, procedures, and processes. Identifying root-causes of operational issues and process inefficiencies. Supporting global customers remotely. Traveling within your local or regional area to support our customers. • Bachelor's degree • 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience • 2+ years of troubleshooting in a multi-user high availability environment experience • 2+ years of PC repair, troubleshooting, deployment and liquidation experience • Bachelor's degree in IT, computer science or equivalent • Experience troubleshooting in a multi-user high availability environment BASIC QUALIFICATIONS - Bachelor's degree - 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience - 2+ years of troubleshooting in a multi-user high availability environment experience - 2+ years of PC repair, troubleshooting, deployment and liquidation experience PREFERRED QUALIFICATIONS - Bachelor's degree in IT, computer science or equivalent - Experience troubleshooting in a multi-user high availability environment

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.