IT Support Manager, OTS-Field IT

About Operation Technology Solutions (OTS) Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them. You will be surrounded by the best innovators of our time. Your role as a leader will be to create a team that embodies our leadership principles. BASIC QUALIFICATIONS - 5+ years of developing a team of technical professionals across multiple locations experience - 2+ years of leading technology teams as a information technology operations manager experience - Bachelor's degree, or 4+ years of professional or military experience - Knowledge of Linux or Unix systems administration PREFERRED QUALIFICATIONS - Knowledge of hardware architectures - Experience with system management tools and client/server environments

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.