Key Engagement Manager, Smart Commerce
- Salary
- ₹24–48 LPA
- Location
- Bengaluru
- Level
- Manager
- Experience
- Intermediate · 3+ years
About company
As a Key Engagement Manager, your role is to own the end to end engagement of our customers and partners programmatically. You will also drive adoption of new & existing product features with the sole objective of ensuring client success. You will collaborate with product, tech & support teams to solve any recurring issues post launch to sustain the client relationship. You will identify opportunities in Smart Commerce products or feature sets based on customer insights and partner with internal product teams to win our customers’ trust. We are looking for a hands-on, detail oriented and highly motivated Key Engagement Manager to lead the partner development and success. The candidate should be comfortable understanding technology led businesses and be able to gather actionable conclusions by keenly listening to our customers. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. An understanding of enterprise sales & solution selling is highly desired. BASIC QUALIFICATIONS - 3+ years of sales experience - 4+ years of B2B sales experience - Experience analyzing data and best practices to assess performance drivers - Experience closing sales and generating revenue PREFERRED QUALIFICATIONS - Experience with sales CRM tools such as Salesforce or similar software - Experience influencing C-level executives
About Amazon
Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.