Lead Content Developer, Customer Trust Content Management

Do you love creating and editing helpful process documents and strategic, customer-facing communications? Are you passionate about developing clear, concise, and straightforward content for internal and external audiences? Do you have a proven track record of delivery high-quality content in a fast-paced environment? If you enjoy driving improvements in content readability, discoverability, and usability, then we'd love to talk to you about joining Amazon's Customer Trust Content Management (CTCM) team as a Lead Content Developer. BASIC QUALIFICATIONS - 3+ years of editor, content strategist, technical writer, or content developer experience - Experience managing content projects of varying complexity - Experience in project management including resource planning, managing schedules, reporting project status and prioritizing own tasks and those of other team members for multiple projects - Experience in written and spoken English and an ability to compose grammatically correct, concise and accurate written responses - Experience in editing, copy-editing, and proofreading - Experience managing competing priorities across a wide range of stakeholders - Experience working with global teams and diverse partners - Strong content strategy and i PREFERRED QUALIFICATIONS - Experience in a multi-language publishing environment, including globalization for translation - Bachelor's degree in a related field - Strong attention to detail and organizational skills. - Experience with HTML, XML, DITA, or content management systems (CMS). - Experience with, or exposure to, CPT Operations or business processes for Amazon customers.

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.