Manager I, Operations, ROC, Manager I,ROC,RS ReLo,EU

Responsibilities include, but are not limited to: • Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management. • Developing and/or referring to performance metrics to drive team performance and business results. • Identifying the business impact of trends and making data backed decisions. • Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) • Escalating problems or variances in the information and data to the relevant owners and following through on resolutions. • Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus. • Serves as escalation point for transportation specialists. • Owning process/business level reports/actions and diving compliance.. • Perform Ad-hoc reporting and analysis as per requirement. BASIC QUALIFICATIONS - 1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS - Bachelor's degree in supply chain management, operations, engineering, analytics or related field - Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.