Manager II, Program Management, DPWI FIAT team

Apply WFM knowledge and skills across HC planning, Scheduling and Real Time management. Manage a high performing team and deliver results along with performance management and team development. Create, maintain and disseminate project information to stakeholders and senior management, including confidential and privileged information through advanced data analysis and statistical controls Be a visible and vocal role model across the wider business for Amazon’s customer-centric culture, championing Seller’s needs and using data and technology to anticipate and exceed them. Interact with stakeholders at multiple levels and dynamically lead difficult discussions by identifying and analyzing data to isolate issues, develop solutions and prioritize opportunities to improve experience of our customers Determine and implement effective program solutions quickly, so as to not impede BAU production, yet run projects/programs in a bubble/pilot environments Plan and manage multiple parallel data analysis and develop the next generation of automation tools for monitoring and measuring data quality, with associated user interfaces Contribute towards evolving the technical direction of SEPO analytical systems and play a critical role in the design and development of key programs run by WFM BASIC QUALIFICATIONS - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements - Experience managing teams PREFERRED QUALIFICATIONS - Experience implementing repeatable processes and driving automation or standardization - Experience in data mining, data management, reporting, and SQL queries

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.