Network Engineer, Capacity Restoration Team

Operational Execution: - Own capacity restoration outcomes for assigned network segments, driving TTR reduction and backlog elimination. - Lead complex, multi-party troubleshooting for link and device failures spanning carriers, colocations, and internal teams. - Participate in war rooms for critical events breaching container or region SLA thresholds. - Participate in on-call rotations for follow-the-sun coverage. Process and Operations Improvement: - Define and improve operational processes and runbooks for restoration workflows. - Analyze restoration metrics (TTR, backlog depth, network health score impact) to identify trends and drive improvements. - Drive vendor accountability for carrier and colocation-related restoration delays. Cross-Team Collaboration: - Partner with Topology Engineering, Capacity Engineering, and fabric engineering teams to address systemic issues. - Represent Capacity Restoration Team in cross-organizational reviews and op BASIC QUALIFICATIONS - Experience driving improvement programs in the operations, engineering and support fields - Experience working in a Linux/Unix environment - Bachelor's degree or above in computer science, electrical engineering, or related field - 5+ years of computer networking experience - Experience troubleshooting and debugging technical systems, or experience in managing and troublshooting network - Experience with BGP, OSPF, or IS-IS in large-scale network environments. PREFERRED QUALIFICATIONS - Experience in managing critical operational processes, with SLA responsibility - Experience mentoring or training the engineering community on complex technical issues - 1+ years of fiber handling and fiber installation processes experience, or experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies - CCNA or equivalent level networking certification, or Bachelor's degree - Experience with network performance analysis (TCP tuning, ECMP, traff

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