Principal Software Engineer, Delivery Experience (DEX)

As Principal Engineer for Delivery Choices in Hyderabad, you'll own the technical foundation for Add to Delivery, our fastest-growing customer experience that delivered $billions incremental OPS in 2025 and is expanding to nine countries in 2026. This isn't about optimizing existing systems—it's about architecting delivery-building behavior that fundamentally changes how 200+ million Prime members shop. In a team that sits between core Amazon operations and core Amazon retail organizations, this is a unique role with enormous breath of influence and ownership. You'll work at the intersection of customer experience, fulfillment networks, and international expansion, coordinating architectural decisions across 30+ partner organizations (SCOT, P13N, CPX, EUIC, Search, Promise, Shipping, GDCX) while your team operates at maximum parallelization. Your Hyderabad team owns systems spanning international AtD expansion to nine countries (representing large OPS impact and ship cost savings), Core DC precision products across 18+ markets, and foundational servi BASIC QUALIFICATIONS • 12+ years of professional software development experience • 7+ years programming experience with at least one software programming language • 5+ years experience contributing to the system design or architecture (architecture, design patterns, reliability and scaling) of new and current systems • Experience as a mentor, tech lead OR leading an engineering team PREFERRED QUALIFICATIONS • Ability to take raw product requirements and develop software architectures and designs to bring them to life • Analytical abilities, proven design skills and a track record of delivery • Experience building complex software systems that have been successfully delivered to customers • Hands-on expertise in many disparate technologies, typically ranging from front-end user interfaces through to back-end systems and all points in between • Experience in driving systemic operational improvements

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.