Product Ops Manager- Sustainability Services, EU Marketplace

- Design, implement, and own mechanisms to monitor seller journey and interaction with our product to ensure delivery on metrics, goals, and team projects. - Work closely with product team and key stakeholders to conceptualize and implement key features and processes for improving seller experience and achieving business goals. - Actively seek ways to improve product related process efficiencies and effectiveness. - Proactively identify gaps or blockers to seller experience, propose solutions, and drive implementation across partner teams. - Communicate updates on key strategic programs and metrics to leaders and stakeholders BASIC QUALIFICATIONS - Bachelor's degree, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent - Experience in program or project management including the delivery of cross-functional projects - Knowledge of basic SQL queries - Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership - Experience in solving business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits), or experience in tax, finance or a related analytical field PREFERRED QUALIFICATIONS - Experience working with legal, product, and internal business owners to reach mutually beneficial agreements - Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment - Experience with web-based applications and HTTP, or experience in technical support - Experience prioritizing and delivering projects on time in a fast-moving environment

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.