Program Manager I, Ops Trust

This role manages incoming requests while ensuring compliance with established procedures. The ideal candidate will coordinate with multiple departments to facilitate request processing, maintain thorough documentation, and contribute to process improvements. You'll analyze trends, prepare reports, and help enhance operational procedures. BASIC QUALIFICATIONS - 2+ years of program or project management experience - 3+ years of advanced Microsoft Word and Excel experience PREFERRED QUALIFICATIONS - Experience in MS Access and SQL - Experience in requirement gathering and ability to write clear and detailed requirement document - Experience with material handling systems (MHS) installation, operation and maintenance - Experience working in an analytical environment with cross-functional teams

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.