Program Manager II, Amazon Device Accessories (ComPAS)

- Own the WW 3P classification program. Manage the process end-to-end across NA, EU and ROW regions. Write the SOPs and drive adoption with partner teams to improve classification at scale. - Automate using AI and internal tooling. Reduce manual review by partnering with tech teams to apply AI/LLM-based classification and workflow automation. - Turn data into insight. Use existing dashboards to write WBR and QBR narratives. Translate the numbers into clear actions for the team and for senior leadership. - Own enforcement. Write and operate the SOP for managing evasive sellers and bad actors in partnership with Seller Risk and Legal teams. - Enable 3P expansion into new device categories. Starting with Ring, Blink, and eero, onboard new device families to the classification and reporting mechanisms. - Raise the bar on mentoring and developing the best. Opportunity to mentor peer PMs, and grow with a fast-scaling business. BASIC QUALIFICATIONS - 3+ years of program or project management experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - 3+ years of working cross functionally with tech and non-tech teams experience - Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules - Experience implementing repeatable processes and driving automation or standardization

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.