Program Manager II, VSP

Own Selection Strategy and Prioritization • Redefine how we prioritize Selection by building a framework to quantify what matters most to customers • Identify Selection gaps and opportunities and size the associated revenue potential • Deploy prioritization mechanism to determine which products, vendors, brands or items should be addressed first Define and own key Selection metrics • Define key Selection KPIs and build a robust automated tracking mechanism • Track weekly/monthly/yearly movements in key KPIs, identify trends and analyze root causes behind changes in movement • Identify upstream causes of Selection loss or defects and translate insights into actionable interventions to improve Selection buyability. • Establish mechanisms to measure the business impact of Selection initiatives Automation and Process Improvement: • Leverage automation and AI-enabled solutions to enable scalable, self-service resolution of Selection gaps. • Drive adoption of Selection AI tools among Account Managers. • Build mechanisms to enable businesses/AMs to manage Selection independently at scale • Collaborate with Tech and Business Intelligence teams to define automation or improve BASIC QUALIFICATIONS - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.