Program Mgr : Cost to Serve, RBS : Cost to Serve

(1) End-to-End Defect Ownership: Use a data-backwards approach - mining shrink signals, and operational data, to identify root causes of supply chain defects, then design and implement scalable solutions that eliminate them permanently. (2) Cross-Functional Program Leadership: Form and lead cross-org teams spanning Operations, Technology, Retail, and Supply Chain to drive programs from ideation through execution with high ownership. (3) Data-Driven Solutioning: Translate complex data patterns into actionable interventions - sizing the opportunity, building mechanisms that prevent recurrence, and driving results without waiting for direction. (4) Stakeholder Management: Drive alignment across multiple lines of business on program milestones, escalations, and process changes. BASIC QUALIFICATIONS - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - Bachelor’s degree in Business, Operations, Supply Chain, or a related field, or Project Management Professional (PMP) certification - Analytical skills with proficiency in data-driven decision-making and the ability to extract actionable insights from complex datasets - Experience in stakeholder management and cross-functional collaboration, with the ability to engage with multiple stakeholders at varied organizational levels PREFERRED QUALIFICATIONS - Master’s degree or MBA in Business, Operations, or a related field - Lean Six Sigma Black Belt certification, with experience in Lean Management, Six Sigma, or other operations engineering tools - 2+ years of experience driving process improvements - Excellent creative thinking skills, with a focus on developing innovative solutions to solve complex problems in a cross-functional environment, especially under pressure

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.