Program Operations Lead, IN External Fulfillment

The incumbent will be own the following - 1) Responsible for execution of all seller configurations in the system for Fulfillment experience 2) Owning of speed related reports and deep dive 3) Sending weekly updates on critical projects by using query based tools and excels 4) Capacity configurations on system 5) Deep dives on escalations by all stakeholders on topics of speed 6) Critical support during all peak events for all system configurations required 7) Liaise across functions to drive their project and help clear issues and bottlenecks. BASIC QUALIFICATIONS - Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience with Excel PREFERRED QUALIFICATIONS - 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.