Regional ACES Manager, ATS

Process Improvement & Standardization - Drive standardization in all Sort Center processes (Inbound, Sortation, Outbound) leveraging Lean toolkits. Apply a neutral, data-driven approach to deliver world-class safety, customer experience, cost optimization, and operational efficiency. Develop and deploy process standards, facilitate rollout, and provide process knowledge to identify new improvement opportunities. Lead DMAIC/Kaizen projects to eliminate waste, reduce variation, and improve key operational metrics (TPH, DPMO, CPT%). Establish benchmarking frameworks and drive performance visibility across Sort Centers in the region Strategic Planning & Execution - Lead medium and long-term strategic business planning for ACES programs deployed across West India Sort Centers. Partner with Operations leadership on strategies for process design, improvement, and stabilization. Define strategy and changes required for new program launches, capacity planning, and hiring. Participate in OP1/OP2 planning and contribute to 3-Year Plan (3YP) development. Manage complex problems/efforts, decisions, and escalations; mitigate long-term risks Team Leadership & People Development - Influence stakeholder of L4/L5 ACES professionals (ICs and/or Managers). Build a culture of continuous improvement and data-driven decision-making within the team. Mentor and develop team members in Lean methodologies and project management. Foster cross-functional collaboration and a BASIC QUALIFICATIONS - Bachelor's degree or above - Knowledge of lean techniques and Six Sigma tools - Experience in operational logistics/supply chain, manufacturing, transportation, general management or an engineering role - Experience using data and metrics to determine and drive improvements PREFERRED QUALIFICATIONS - Experience in project/program management, supply chain, and/or inventory management - Experience in project/program management, Inventory Control, Quality Assurance, or Lean Six Sigma

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.