Regional IT Manager, India Field IT

You typically manage a team that resolves complex operational problems. You manage competing priorities effectively. You educate customers and other teams on relevant policy compliance. You may contribute to policy development. You are learning a strategic approach to hiring. You are able to effectively manage performance, coach for development and promote people within your team. You are learning to build and structure your teams and ensure the right people are in place. You lead collaboration across diverse group and evangelize our Leadership Principles. You may influence cross-functional teams (e.g., that overlap in business and/or technology areas) and proactively manage customer and peer engagement. You are learning to think strategically and understand your team(s)’ role in contributing to your organization’s strategy. You devise goals and initiatives for your team to align to this strategy. You contribute to strategic initiatives and planning, (e.g. workforce structure, service or customer-driven changes), and may have input into OP1/OP2. You are learning to navigate complex business problems and the impact these may have on your team(s)’ delivery. You build relationships and are able to influence vendors and exter BASIC QUALIFICATIONS - Knowledge of networking and desktop technology and proven methods for providing innovative solutions to customers - 5+ years of technical team management experience - Experience in technical team management - Experience in IT Infrastructure Operations, IT Service Management or IT Business Operations - Bachelor's degree or equivalent PREFERRED QUALIFICATIONS - Master of Business Administration, or Master's degree in a technical field - Knowledge of core internet technologies, including DHCP, DNS, mail transport, TCP/IP, and network file systems - Experience in procurement, inventory and asset management of IT equipment as well as IT lifecycle - Experience with service delivery and service level management

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.