Regional Manager, Central Flow, INFC Central Flow

1. Lead and develop a team of Amazon Central Flow Leads. 2. Understand and teach detailed flow concepts related to outbound flow operations in Amazon’s fulfillment centers. 3. Continuously improve processes and procedures related to OB Flow Operations 4. Continuously monitor performance of FCs that are attributable to Central Flow and take corrective steps whenever required to optimize outbound productivity performance and Customer Experience. 5. Remove barriers for Central Flow Leads by developing tools and automate manual business processes. 6. Monitor and audit if standard processes are followed for every FC and take corrective action to change or modify standards if needed due to change in external or internal processes related to FC. 7. Connect with multiple FCs to address concerns, escalations or provide daily report. 8. Communicate policies to associates and act as the primary information source for the Team, maintaining compliance and consistency. 9. Strong people leader with the ability to develop the Central Flow team and engage them in Amazon’s policies and procedures. 10. Develop performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality. BASIC QUALIFICATIONS - Bachelor's degree in Operations, Supply Chain Management, Engineering, or another technical field - Experience working with cross-functional teams - Knowledge of Lean, Six Sigma and Kaizen techniques - 2+ years of supply chain, inventory management or project management experience PREFERRED QUALIFICATIONS - Experience defining program requirements and using data and metrics to determine improvements - Experience with Excel (Pivot Tables, VLookUps) at an advanced level and SQL

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.