Risk Specialist, Inventory Trust
- Salary
- ₹18–33 LPA
- Location
- Bengaluru
- Level
- Mid
- Experience
- Intermediate · 2+ years
About company
1. Performs investigation based on high judgement to identify bad actors with unsuitable inventory in Fulfillment Centre. 2. Risk mitigation by continuously giving process improvement, enforcement review, risk mining, queueing improvement etc. ideas. 3. Creates, updates learning modules and support the program in driving improvements to ensure the best customer experience. 4. Identifies & manages small to mid-scale process improvement opportunities at process or team level. 5. Communicates to business leaders on pre-defined guidelines with data and resolves issues with reduced guidance. 6. Work in sync with Program Managers, Risk Managers/Business Analyst and create mechanisms, strategies to achieve the program goals. 7. Tracks and reports progress on key goals specific to the program. 8. Adheres to set targets on productivity and quality. 9. Manages escalations on routine and predefined tasks with minimal supervision. 10. Learns new tools / SOPs / processes with minimal supervision. 11. Effective write up skills and stakeholder management. BASIC QUALIFICATIONS - Bachelor's degree - 18 months of investigations experience as Sr. Investigator, or 12 months experience in bad actor investigations/POE/CDT/Risk mining as Sr. Investigator. - 6months of experience working with SQL and Advanced Excel. PREFERRED QUALIFICATIONS - Document vetting experience related to supply chain verification is preferred. - Proven ability to work with upstream teams to fix process gaps is preferred. - Ability to support business owners in creating detailed investigation summary related to escalations is preferred.
About Amazon
Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.