Sales Operations Leader, Amazon Business

1. Strategic Planning: Design customer segmentation across SMB-Mid-Large-Strat cohorts, set quotas for sales teams, plan territories balancing capacity and potential, drive annual business planning with Finance and Category teams, lead the Kingpin goals for Sales & Operational excellence. 2. Funnel Management: Own Spend pipeline hygiene, enforce stage progression standards, drive forecast accuracy through deal inspection cadences, partner with cross-orgs or cross-geos for complex account partnerships, and support AEs on SFDC opportunity management. 3. Sales Automation: Leverage analytics team bandwidth to launch and drive adoption of Go-To-Market-Operations AI tools, track Productivity Hours Saved metrics, and prototype lightweight AI workflows for India-specific use cases. 4. Customer Data: Own CPS customer data, SFDC lifecycle stage hygiene, industry penetration, manage channel assignment logic, and enforce data governance standards across SFDC. 5. Reporting: Partner with BI to produce quality WBRs, AE performance dashboards, quota tracking with vari BASIC QUALIFICATIONS - 10+ years of Microsoft Excel experience - Bachelor's degree or equivalent - Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc. - Experience defining, refining and implementing sales processes, procedures and policies or equivalent - Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations - 6+ years of quota-carrying field sales role experience PREFERRED QUALIFICATIONS - Experience using Salesforce (or other CRM tool) or BI tools - Experience presenting to senior leadership - Experience in sales operations or equivalent - Experience using analytical, sales, and productivity tools including Oracle Business Intelligence, SalesForce, Microsoft OneNote, and Microsoft SharePoint

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.