Senior Operations Manager, Amazon

• Defining, building and responsible for the execution of transportation processes, right from Fulfillment centers to sortation hubs and further to the last mile Delivery center network. • Responsible for Hiring, training and building up a highly motivated workforce for sort hubs with support from HR and training team, to meet the operational requirements for the city , continuously meeting the Amazon bar on quality and productivity. • Ensure enough bandwidth in these sites for peak time volume management. • Coordinate with Finance, Delivery Stations, FC and Projects team to matters related to city operations. • Conduct the performance appraisals of team members and mentor them for handling efficient operations. • Continuously improve the defined processes and attain a sustained performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. • Analysis of the data reports to identify performance bottlenecks and improve the performance. BASIC QUALIFICATIONS - Bachelor's degree or equivalent, or 2+ years of equivalent experience PREFERRED QUALIFICATIONS - Bachelor's degree or equivalent

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.