Senior Program Manager, Routing and Planning

· Program manage the solution for Last mile related problems from identification, scoping and sizing to creating long term solutions in partnership with tech, product, business and operations. · Define success criteria for programs and create/ drive right metrics to track and influence program health. · Collaborate with multiple teams as a subject matter expert in Last mile delivery domain and develop solutions that utilize the highest standards of analytical rigor, data integrity and solves problem for the long term. · Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations. BASIC QUALIFICATIONS - 5+ years of program or project management experience - 5+ years of working cross functionally with tech and non-tech teams experience - Experience defining program requirements and using data and metrics to determine improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.