Sr. Business Development Manager, Sales Excellence , Sales Excellence

Predictive Model Development & Maintenance • Own and improve production ML models including SPEVA (seller prioritization), Perfect Launch Score (post-launch engagement playbook), and High Value Action (HVA) • Monitor model precision and recall; detect and address performance degradation • Design new predictive frameworks for seller lifecycle stages — from prospecting to millionaire scaling • Develop cohort-based seller segmentation models (Private Label vs. Head Brand, product-type differentiation) Measurement Architecture & Metric Design • Design and validate new business metrics that translate strategic shifts into frontline action • Ensure measurement systems evolve with the org's acquisition philosophy (e.g., retention-oriented outcomes, quality selection) Goal Calibration & Channel Analytics • Develop goal estimation models using lead source segmentation and tenure-based productivity multipliers • Build channel-differentiated goal frameworks considering structural differences between direct & scale acquisition channels • Design multi-framework goal sheet architectures separating GMS waterfall goals from engagement quality metrics Dashboards, Automation & Self-Serve Tools • Build self-serve dashboards and automated reporting to eliminate manual report generation • Partner with BI team on the Automation Charter to reduce associate deep-dive insight gathering time • Design tools that make the frontline sel BASIC QUALIFICATIONS - 4+ years of digital sales, account management, business development, or partner management experience - Experience analyzing data and best practices to assess performance drivers - Experience and understanding of the retail and wholesale landscape in India and exposure to prior interactions with sellers and distributors - Experience managing and growing complex business relationship at scale PREFERRED QUALIFICATIONS - Experience developing and executing sales strategies, tactics, plans, processes, systems and programs

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.