Sr.FinOps Analyst- AR

• Understanding of Accounts Receivables process • Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio • Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared • Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally • Monitor high-risk accounts and ensure timely escalation of challenges to management • Continually look at ways to improve the customer experience • Assist in streamlining and improving the accounts receivable process by identifying areas of improvement • Meet the monthly productivity goals • Reconcile complex accounts and have excellent attention to detail BASIC QUALIFICATIONS - Bachelor's degree in accounting and commerce (B. Com) - Knowledge of Excel at an advanced level - Experience with Microsoft Office products and applications PREFERRED QUALIFICATIONS - 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.