Sr. Program Manager, Brand Protections

1. Identify and resolve ambiguity across organizational boundaries — scoping problems, proposing solutions, and driving alignment where no playbook exists. 2. Analyze defects trends, policy gaps, and process inefficiencies to design scalable mechanisms that support evolving business needs 3. Author and present program updates to senior leadership, translating complex cross-org dependencies into crisp narratives and actionable decision points. 4. Manage competing priorities across regional teams, making trade-off recommendations and surfacing the right inputs for leadership decisions. 5. Own complex enforcement decisions in ambiguous, high-stakes situations, setting precedents that scale across geographies BASIC QUALIFICATIONS - 5+ years of working cross functionally with tech and non-tech teams experience - 5+ years of program or project management experience - 5+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.