Sr. Program Manager, Upstream Defect Elimination (UDE)

DESCRIPTION Amazon.com, Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. Today, we operate retail websites in nine countries, offering millions of products in more than 40 categories worldwide, and we still like to work hard, have fun and make history! Amazon Vendor Services (AVS), in partnership with Retail Business Services (RBS), offers a premium B2B consulting program to help leading vendors maximize their success on the Amazon marketplace. The Vendor Consultant Program (VCP) provides hands-on strategic guidance, operational support, and performance optimization for key vendor partners. As part of this service, experienced consultants work directly with vendors to streamline logistics, enhance product content, optimize advertising, and drive greater sales growth on the Amazon platform. Vendors enrolled in the VCP benefit from dedicated account management, data-driven recommendations, and customized consulting to navigate the complexities of the vendor-Amazon relationship. This paid program is designed for vendors seeking a competitive edge and deeper integration with Amazon's systems and processes. Vendor Consultant Program (VC BASIC QUALIFICATIONS - 5+ years of working cross functionally with tech and non-tech teams experience - 5+ years of program or project management experience - 5+ years of delivering cross functional projects experience - Experience using data and metrics to determine and drive improvements PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.