Strategic Account Manager, Home Improvement

Business Growth · Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience, in collaboration with cross-functional teams and other Amazon programs. · Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short term seller needs and longer-term strategic investment. Relationship Management · Build and cultivate strong relationships with sellers in your portfolio along with internal stakeholders; be a trusted advisor and a business advocate. Process Excellence · Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate seller’s growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify. · Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability. BASIC QUALIFICATIONS - 3+ years of sales experience - Experience analyzing data and best practices to assess performance drivers PREFERRED QUALIFICATIONS - Experience meeting revenue targets and quotas - Experience in e-commerce - Experience working in a fast-paced and highly cross-functional organization

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.