Team Lead, Team Lead - AMZL

Job summary At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Title:Team Lead Location: Hyderabad . Essential Functions -Job Description · Training: Deliver training & coaching of Amazon processes, products, operating model and SOP to Associates. · Work on the ground to enable network with new product launches and partner with the operations and other teams. · Reporting: Maintaining & publishing routine reporting on the current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory. · Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets. · Set proper expectations, provide clear status communications, and manage relationships with the associates. · Work with process associates & station team to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency. · Handling day to day operational escalations and be available to round the clock to manage the issues. · Internal/External Stake holder BASIC QUALIFICATIONS - 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience - Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications PREFERRED QUALIFICATIONS - Experience with Excel

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.