Team Manager, Alexa Shopping, Alexa Shopping

• Manage a team (~ 15+ team members), allocate tasks to team members, and manage test execution delivery based on schedule or SLAs • Engage with stakeholders (Quality Assurance teams) to seek inputs on task planning and delivery schedules and communicate with clear status reports and documentation • Unblock team for any challenges faced which require collaboration with multiple teams (peer teams, HR, IT, admin etc.) • Raise / handle escalations, perform root cause analysis and implement corrective actions • Collect, track and present project metrics (in terms of quality of deliverables / team effectiveness) and take required corrective actions • Identify process inefficiencies, make recommendations and influence stakeholders in fixing those • Connect with team members through regular sync ups like 1-1 and provide performance feedback to direct reports • Guide and mentor team members in their career progression • Participate in hiring and onboard new team members BASIC QUALIFICATIONS - Knowledge of CSV, JSON, Markdown or python - Knowledge of machine learning models - Bachelor's degree or equivalent - 2+ years of people management leading teams of 20 experience, or experience in problem solving and delivering results - 2+ years of quality assurance engineering experience, or BS degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent - Knowledge of Excel skills to be able to refine data and prepare business reports - Bachelor's degree or equivalent, or experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive) PREFERRED QUALIFICATIONS - Experience managing project delivery - Experience in quality assurance/testing/mobile industry/internet of things (IoT) - Familiarity with QA/testing concepts (test execution, defect tracking, release validation)

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.