Transportation Representative

Network Operations Center (NOC) – Overview The Network Operations Center (NOC) serves as the central command and control hub for Transportation Execution across Amazon's Supply Chain network, spanning multiple geographies including North America, India, and the EU. NOC is responsible for ensuring the seamless, on-time movement of freight — from vendor pick-ups to Amazon Fulfillment Centers (FCs), and from FCs to carrier hubs. When exceptions arise, NOC takes swift ownership of resolution while keeping all relevant stakeholders informed throughout the process. Beyond tactical problem-solving, NOC is also entrusted with a strategic mandate: identifying trends in network exceptions, driving process automation, and recommending operational improvements to streamline transportation workflows. This requires continuous network monitoring and in-depth analysis of network data. In essence, NOC plays a pivotal role in the smooth functioning of Amazon's transportation network — directly influencing Amazon's ability to deliver on its promise to customers. Role of a Trans Ops Representative A Trans Ops Representative at NOC acts as a critical link between key stakeholders — including Transportation Carriers, Hubs, and Warehouses — facilitating the flow of information and resolving issues that could impact custom BASIC QUALIFICATIONS - Bachelor's degree in any discipline - 12–24 months of relevant work experience - Strong communication skills — both verbal and written — with the ability to facilitate seamless information flow between external and internal stakeholders - Proficiency in Microsoft Excel, including pivot tables and VLOOKUPs - Demonstrated ability to collaborate effectively within a team in a fast-paced, dynamic environment PREFERRED QUALIFICATIONS - Bachelor's degree with strong academic foundation - Sound logical and analytical thinking skills - Excellent communication skills with the ability to coordinate across multiple cross-functional teams

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.