Transportation Representative NOC IB, ROW IB

Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS - Experience effectively communicating complex concepts through written and verbal communication - Experience managing time efficiently, meeting personal goals, and working effectively with internal, partner, and customer teams - Graduation from a recognized university - Excellent communication skills (written and verbal) in English language. - Experience that includes strong analytical skills, attention to detail, and effective communication abilities PREFERRED QUALIFICATIONS - Experience with advanced use of SQL for data mining and business intelligence, or experience in creating process improvements with automation and analysis

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.