Transportation Representative, SWA- Ops Delivery Experience

• Monitor and enhance delivery performance through active coordination with stations and shippers • Manage real-time tracking of pending deliveries and implement rescue operations as needed • Execute standard operational tasks based on shipper requests following established SOPs • Facilitate clear communication channels between multiple stakeholders • Generate and distribute regular performance reports • Handle escalations through appropriate channels • Identify trends and propose process improvements • Maintain performance metrics at or above target levels BASIC QUALIFICATIONS - Experience using Microsoft Excel for data analysis, formulae, and data visualization - Bachelor's degree PREFERRED QUALIFICATIONS - Master's degree, or Master's degree in management, business administration, economics, engineering, marketing

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.